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DocuTrad · Traductions certifiées et officielles
client@docutrad.fr · +33 7 57 82 68 24
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Currency
DocuTrad · Traductions certifiées et officielles
client@docutrad.fr · +33 7 57 82 68 24
These Terms of Use (ToU) govern access to and use of the docutrad.fr website, published by DOCUTRAD (SAS). By browsing the Site, the User unreservedly accepts these ToU.
Last updated: 28 June 2026
"Site": the docutrad website and its pages – "User": any person accessing the Site – "Content": published elements (texts – images – logos – structures – databases) – "Third-party services": Trustpilot – Google Reviews – UploadKit – Shopify - Formspree
The ToU govern access to and use of the Site – Any browsing constitutes acceptance – The General Terms and Conditions of Sale apply to orders – the Privacy Policy governs data and cookies
Free access – costs borne by the User – 24/7 availability subject to maintenance – updates or external events – no compensation in the event of interruption
Non-exclusive – non-transferable – revocable licence for personal access to/use of the Site – Content protected by the French Intellectual Property Code – reproduction – extraction – adaptation – distribution prohibited without written agreement – Authorised quotations must cite docutrad as the source
Prohibited: intrusion – circumvention of security – mass scraping – overloading – distribution of viruses/malware – unlawful content (defamatory – hateful – infringing) – identity theft – unauthorised data collection – docutrad may suspend access in the event of a breach
The User undertakes to transmit only lawful files – free of viruses – accurate and legible – docutrad may refuse/delete any suspicious or unlawful file – without notice
Reviews published via these services are the responsibility of their authors – docutrad may moderate/report clearly unlawful reviews
Links to third-party sites: docutrad does not control their content and disclaims all liability – Creating a link to the homepage is permitted if fair and not misleading (without framing/implicit endorsement) – docutrad may withdraw permission
See the Privacy Policy – GDPR rights – purposes – legal bases – recipients (Shopify – Stripe – UploadKit – Trustpilot/Google) – transfers – retention – cookie banner accept/refuse/configure
Logs – timestamps – captures and electronic exchanges may serve as evidence
No liability in the event of an unforeseeable – irresistible – external event preventing access to the Site
docutrad may modify the ToU – the current version is the one published online on the day of the visit
French law – French courts have jurisdiction – subject to the mandatory public-order rules protecting consumers
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These General Terms and Conditions of Sale (GTC) govern every order for Services placed with DOCUTRAD (SAS) via the website docutrad.fr.
Last updated: 28 June 2026
DOCUTRAD – simplified joint-stock company (SAS) with share capital of €1,000
Registered with the Paris Trade and Companies Register under number 106 245 426 – APE 7430Z (Translation and interpretation)
Intra-community VAT no.: FR 13 106 245 426
Registered office: 78 avenue des Champs-Élysées, Bureau 326, 75008 Paris, France
Email: client@docutrad.fr – Tel.: 07 66 84 41 92
"Services": translation (sworn and non-sworn), interpretation and related services (apostille on request, paper delivery).
"Client": a consumer or professional ordering a Service.
"Quote": a written proposal specifying price, deadlines, deliverables and conditions.
These GTC govern every order placed with docutrad. They prevail over the Client's purchasing terms, unless otherwise agreed in writing.
Quote (valid for 30 days unless otherwise stated). The order is formed by: (i) express acceptance of the quote (signature/validation) and (ii) payment due upon ordering (unless otherwise stipulated).
docutrad may refuse/suspend an order in the event of illegible/unlawful/incomplete documents, risk of fraud or non-payment. Electronic validations and exchanges constitute proof.
File upload (UploadKit): the Client remains responsible for the files submitted (accuracy, legibility, absence of viruses, legality). Defective files may delay delivery.
Services: sworn and non-sworn translation; interpretation; options (apostille on request; paper delivery by carrier).
Default deliverable: signed PDF sent by email. Any specific format/layout must be stated in the quote.
Prices are shown in euros, all taxes included (incl. VAT). VAT is applied at the rate in force (20%).
Payment is made online, upon ordering:
Exceptionally, in the event of deferred payment granted to a professional client, any delay gives rise, in accordance with Article L441-10 of the French Commercial Code, to interest at the statutory rate and to a fixed recovery indemnity of €40.
Deadlines in business days, indicative; information provided in the event of foreseeable delay.
No liability in the event of force majeure (French Civil Code, art. 1218) or the Client's failure (missing information/documents, payment not received).
In the event of non-payment or insufficient information, performance is suspended.
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to services that are clearly personalised or performed before the end of the withdrawal period.
As translation is bespoke work, no withdrawal is possible once the work has been validated and started.
Delivery by email (PDF) or, if selected, paper delivery by carrier (the carrier's terms and deadlines apply).
Written complaint to client@docutrad.fr within 5 business days after delivery (objective and precise errors; stylistic nuances excluded).
In the event of an administrative refusal related to form (e.g. formal wording), docutrad may reissue free of charge within 30 days following delivery, without any change of substance or addition of new information.
docutrad keeps the documents submitted confidential and does not disclose them to unauthorised third parties, save where required by law.
By default, delivery is by email; a secure channel is available on request.
The Client guarantees that the files submitted contain no unlawful/infringing/virus content (including via UploadKit).
Subject to the rights in the source work, the translation constitutes a protected work (French Intellectual Property Code, L112-3).
docutrad grants the Client a non-exclusive, worldwide, non-transferable licence to use it, limited to the agreed purpose.
Any assignment of economic rights requires a written agreement (scope, duration, remuneration).
docutrad provides a translation that is faithful and compliant with the order.
No liability for any misuse of the deliverable or for a refusal by an authority due to requirements that were not communicated or that fall outside the service.
Liability is limited to proven direct damage, capped at the price paid for the Service.
Reviews are published via third-party platforms; they remain the responsibility of their authors. docutrad may request a review after purchase and moderate/report clearly unlawful reviews (abusive, defamatory, discriminatory, unrelated to a genuine experience).
In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, any consumer Client may, free of charge, refer an unresolved dispute to a mediator.
Mediator: MÉDIATION CONSOMMATION DÉVELOPPEMENT – Centre d'Affaires Stéphanois, Immeuble l'Horizon, Esplanade de France, 3 rue J. Constant Milleret, 42000 Saint-Étienne – www.medconsodev.eu
French law. French courts have jurisdiction, subject to the mandatory public-order provisions protecting consumers.
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