I ordered two types of translations, for a degree and a transcript. Everything went well and within only two days Docutrad issued each translation. There was a mistake here or there but since they make it possible to communicate directly with WhatsApp I could signal the mistake quickly and they corrected it right away
Merci à docutrad. J’avais besoin d’une traduction d’un document pour un séjour à l’étranger et je l’ai reçu en un peu plus de 24h. Super efficace et rapide et moins cher que la concurrence. Encore merci Nicolas
My experience with Docutrad was wonderful, the client service is very responsive and my academic transcripts were ready in 30hrs! I would use their services again if needed! Thank you!
Thanks to the DocuTrad team! I needed an urgent certified translation, and they understood my situation immediately. They delivered the translated document in less than 24 hours and kept me informed throughout the process. Fast, reliable, and very helpful, I would definitely recommend their service.
Get a sworn translation of your criminal record extract with DocuTrad, a platform specialising in official translation recognised by French and foreign authorities.
Each document is signed, stamped and delivered as a certified PDF, ready to use for your visa, employment, naturalisation or study applications. Accepted by embassies and consulates.
Types of criminal record documents we translate:
Criminal record extract, bulletin n°3
Extract issued by the national criminal records office (France)
Certificate of good conduct or of absence of convictions
Foreign criminal record to be translated into French
Our guarantees for your criminal record translation
Authenticity and legal admissibility
Compliance with administrative requirements
Faithful and certified translation
Signed and stamped PDF delivered within 24 to 48 hours
Absolute confidentiality of data
FAQs
Does my criminal record extract need to be translated by a sworn translator?
Yes. Only a certified translation has legal value and can be accepted by French or foreign authorities.
Is this translation recognized abroad?
Yes. DocuTrad translations are accepted in all countries signatory to the Hague Convention and validated by embassies, prefectures and consular institutions.
How do I send my document?
Upload your document directly to our platform. You will receive a signed and sealed PDF within 24 to 48 hours, ready to be printed or sent digitally.
I have a foreign criminal record, can I have it translated into French?
Yes, we also translate foreign criminal records into French for any administrative or judicial procedure in France.
Is the translation valid abroad?
Yes, our translations are officially recognized internationally. If a foreign authority requires further legalization, the apostille can be added upon request.
Is my personal data protected?
Absolutely. The documents you entrust to us are treated with complete confidentiality and deleted after delivery, in accordance with the GDPR and our Privacy Policy.
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Terms & conditions
These General Terms and Conditions of Sale (GTC) govern every order for Services placed with DOCUTRAD (SAS) via the website docutrad.fr. Last updated: 17 August 2026
1. Identification of the provider
DOCUTRAD – simplified joint-stock company (SAS) with share capital of €1,000 Registered with the Paris Trade and Companies Register under number 106 245 426 – APE 7430Z (Translation and interpretation) Intra-community VAT no.: FR 13 106 245 426 Registered office: 78 avenue des Champs-Élysées, Bureau 326, 75008 Paris, France Email: client@docutrad.fr – Tel.: 07 57 82 68 24
2. Definitions
"Services": translation (sworn and non-sworn), interpretation and related services (apostille on request, paper delivery). "Client": a consumer or professional ordering a Service. "Quote": a written proposal specifying price, deadlines, deliverables and conditions.
3. Purpose & scope
These GTC govern every order placed with docutrad. They prevail over the Client's purchasing terms, unless otherwise agreed in writing.
4. Order – Formation of the contract
Quote (valid for 30 days unless otherwise stated). The order is formed by: (i) express acceptance of the quote (signature/validation) and (ii) payment due upon ordering (unless otherwise stipulated). docutrad may refuse/suspend an order in the event of illegible/unlawful/incomplete documents, risk of fraud or non-payment. Electronic validations and exchanges constitute proof. File upload (UploadKit): the Client remains responsible for the files submitted (accuracy, legibility, absence of viruses, legality). Defective files may delay delivery.
The deadlines shown on the website are standard deadlines. Any request for a shorter deadline (urgent or "express" service) must be confirmed in writing as feasible by docutrad before the order is placed. docutrad reserves the right to refuse any request whose deadline or conditions are materially unachievable (for example a sworn translation required in less than one business day). In the event of refusal, any sum already paid is refunded in full; such refusal, occurring before any performance has begun, constitutes neither an order nor a contractual breach by docutrad.
5. Services & deliverables
Services: sworn and non-sworn translation; interpretation; options (apostille on request; paper delivery by carrier). Default deliverable: signed PDF sent by email. Any specific format/layout must be stated in the quote.
6. Price & payment
Prices are shown in euros. For Clients established in the European Union, prices are inclusive of all taxes, VAT being applied at the rate in force (20 %). For Clients established outside the European Union, prices are exclusive of taxes, as the service is not subject to French VAT. Payment is made online, upon ordering:
Exceptionally, in the event of deferred payment granted to a professional client, any delay gives rise, in accordance with Article L441-10 of the French Commercial Code, to interest at the statutory rate and to a fixed recovery indemnity of €40.
Deadlines in business days, indicative; information provided in the event of foreseeable delay. No liability in the event of force majeure (French Civil Code, art. 1218) or the Client's failure (missing information/documents, payment not received). In the event of non-payment or insufficient information, performance is suspended.
8. Right of withdrawal (consumers)
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to services that are clearly personalised or performed before the end of the withdrawal period. As translation is bespoke work, no withdrawal is possible once the work has been validated and started.
9. Delivery
Delivery by email (PDF) or, if selected, paper delivery by carrier (the carrier's terms and deadlines apply).
10. Complaints – Reissue in the event of administrative refusal
Written complaint to client@docutrad.fr within 5 business days after delivery (objective and precise errors; stylistic nuances excluded). In the event of an administrative refusal related to form (e.g. formal wording), docutrad may reissue free of charge within 30 days following delivery, without any change of substance or addition of new information.
11. Confidentiality & prohibited content
docutrad keeps the documents submitted confidential and does not disclose them to unauthorised third parties, save where required by law. By default, delivery is by email; a secure channel is available on request. The Client guarantees that the files submitted contain no unlawful/infringing/virus content (including via UploadKit).
12. Intellectual property – Rights in the translation
Subject to the rights in the source work, the translation constitutes a protected work (French Intellectual Property Code, L112-3). docutrad grants the Client a non-exclusive, worldwide, non-transferable licence to use it, limited to the agreed purpose. Any assignment of economic rights requires a written agreement (scope, duration, remuneration).
13. Liability – Limitation
docutrad provides a translation that is faithful and compliant with the order. No liability for any misuse of the deliverable or for a refusal by an authority due to requirements that were not communicated or that fall outside the service. Liability is limited to proven direct damage, capped at the price paid for the Service.
14. Customer reviews (Trustpilot / Google Reviews)
Reviews are published via third-party platforms; they remain the responsibility of their authors. docutrad may request a review after purchase and moderate/report clearly unlawful reviews (abusive, defamatory, discriminatory, unrelated to a genuine experience).
Reviews must relate to a genuine service experience. In accordance with the rules of the platforms concerned, docutrad reserves the right to report any review concerning a request that was refused before any performance began and refunded in full (in particular a request with a materially unachievable deadline), as no service was provided in that case.
15. Consumer mediation
In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, any consumer Client may, free of charge, refer an unresolved dispute to a mediator. Mediator: MÉDIATION CONSOMMATION DÉVELOPPEMENT – Centre d'Affaires Stéphanois, Immeuble l'Horizon, Esplanade de France, 3 rue J. Constant Milleret, 42000 Saint-Étienne – www.medconsodev.eu
16. Applicable law – Jurisdiction
French law. French courts have jurisdiction, subject to the mandatory public-order provisions protecting consumers.
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